Your privacy is our priority. This document clearly explains how 7j77 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
7j77 is an online entertainment platform operating for users in Malaysia. We understand that your trust depends on how we handle the personal information you share with us. This Privacy Policy is written to give you a clear and transparent overview of our data management practices.
This document applies to all information collected through the 7j77 website, our mobile app, and any interaction you have with our platform — including during account registration, use of services, customer support communications, and participation in promotions or bonuses.
By using the 7j77 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
7j77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and takes seriously our responsibility to ensure your personal data is handled in a safe, accountable, and transparent manner at all times.
We collect various categories of information depending on how you interact with the 7j77 platform. Generally, the information we collect can be divided into three main categories:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC number, photo | Identity verification (KYC), fraud prevention |
| Contact Data | Email, phone number, address | Account communications, transaction notifications |
| Financial Data | Bank details, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, platform improvements |
| Usage Data | Game history, betting patterns, preferences | Personalise experience, platform analytics |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, religious beliefs, or political views.
Your financial information — including bank account and e-wallet details — is not stored directly on 7j77 servers. All payment data is handled exclusively by certified and registered third-party payment processors.
Every piece of information we collect has a clear and legitimate purpose. 7j77 uses your personal data for the following purposes:
7j77 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we may need to share your information:
All third parties working with 7j77 are subject to strict data protection agreements and must comply with security standards equal to or higher than those we uphold.
Protecting your personal information is a responsibility we take very seriously. 7j77 implements multiple layers of technical and organisational security to ensure your data remains protected at all times.
While we take all reasonable steps to protect your data, no system can guarantee 100% security at all times. In the event of a data breach affecting your information, we will notify you within the stipulated timeframe and take immediate action to contain it.
The 7j77 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Here are the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect specific functions of the 7j77 platform.
7j77 retains your personal information only for as long as necessary for the purposes stated in this policy or as required by applicable law. Retention periods vary by data type:
When your data is no longer needed, it will be securely deleted or anonymised in accordance with our established data deletion procedures.
As a 7j77 member, you have the following rights regarding the personal information we hold. You may submit any request relating to these rights to our privacy team.
The 7j77 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who believe their child has provided information to 7j77 without consent are encouraged to contact us promptly.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, the 7j77 privacy team is always ready to help. You can reach us via:
7j77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via your registered email or a prominent notice on our platform.
As a 7j77 member, you have full rights over your personal information. These are the rights we guarantee.
You have the right to request a copy of all personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction immediately.
In certain circumstances, you may request that we delete your personal information from our systems.
You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without condition.
Not just words — here are the real steps we take every day to protect your privacy.
All data transmitted through the 7j77 platform is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia to safeguard their customers' information.
Identity verification (KYC) at 7j77 is handled through an integrated and secure system. Your documents are processed confidentially, retained no longer than necessary, and never shared without a legitimate reason.
Our commitment is clear: 7j77 has never and will never sell your personal information to advertisers, data brokers, or any third party for their own commercial purposes. Your data is not our product.
Our fraud detection system operates 24/7 to identify any suspicious activity on your account. If anything unusual is detected, we will notify you immediately before any harm occurs.
7j77's data management operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection, storage, and usage process is reviewed regularly to ensure ongoing compliance.
Internal access to member data is strictly restricted on a need-to-know basis. All access is logged, monitored, and periodically audited to ensure there is no misuse of data from within the organisation.
The most frequently asked questions by 7j77 members about their data protection and privacy.